contact us
Have a question? Click on the helpful links below.
Our Customer Care team is available Monday through Friday, 9 AM until 5 PM, EST.
Observed Holidays include: Labor Day, Memorial Day, July 4th (2 days), Thanksgiving (2 days), Christmas (2 days), New Year's (2 days). We work hard to respond to all inquiries as quickly as possible, and you can expect a response within 1-2 business days.
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SHIPPING AND RETURNS
Visit our Shipping and Returns Policy page for shipping information, our Returns Policy, and all you information you need before submitting a return request.
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WARRANTY
We stand behind our products! If you have an issue, we will do our best to assist you. Please find more information on our warranty policy here.
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FAQ
Want to know more about our products? We’ve compiled the most Frequently Asked Questions from our customers.
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INTERNATIONAL ORDERS
We ship to the U.S., Canada, Denmark, Germany, Netherlands, Singapore, Sweden, and the UK. For other countries please contact us.
CONTACT US
CUSTOMER SERVICE-RELATED COMMENTS OR QUESTIONS:
If you have product-related questions, need help with an order, or would like to pass along praise, comments, or concerns, please contact us here.
For wholesale inquiries please contact us here.
SOCIAL MEDIA AND DIGITAL MARKETING QUESTIONS:
If you have questions regarding brand partnerships, influencer partnerships, brand style guidelines, or ads, send an email to social@lunchbots.com
*This email will not respond to Customer Service inquiries.